Tuesday, January 27, 2009
Delta comes through.
I decided this afternoon to give Delta a call regarding our airline incident 2 weekends ago. I tried to explain myself well and be pleasant. I called up customer care and after only a few minutes was talking to someone, telling them what happened. I also told the woman that after reading the contract of carriage (basically a legal document telling you what they will and won't do) that I thought we might not have gotten some compensation that we were due. After a few minutes she looked into our flight and we should each be getting $100.00 vouchers for a future flight. I felt pretty glad about making the call and heeding my mom's advice on still trying to get something from the experience.